Privacy Policy

At IBC Tank Store ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or purchase our products (IBC tanks, water containers, oil/chemical drums, and Sumandri Jhag insulating materials).

1. Information We Collect

We may collect the following types of information:

• Personal Information: Name, email, phone number, shipping address when you place an order
• Payment Information: Credit card details (processed securely through our payment processor)
• Business Information: Company name, tax registration number for bulk orders
• Technical Data: IP address, browser type, pages visited (through cookies and analytics)

2. How We Use Your Information

• Process and fulfill your orders for containers and insulating materials
• Communicate about your orders, deliveries, and inquiries
• Improve our products and services
• Send marketing communications (if you opt-in)
• Comply with legal obligations in Pakistan

3. Data Sharing and Disclosure

We may share information with:

• Delivery services to fulfill your orders
• Payment processors to complete transactions
• Government authorities when required by Pakistani law
• Service providers who assist our business operations

We do not sell your personal information to third parties.

4. Data Security

• We implement appropriate security measures to protect your data
• Payment information is encrypted during transmission
• Physical and electronic access controls at our facilities in Lahore
• Regular security assessments of our systems

5. Your Rights

Under Pakistani law, you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Withdraw consent for marketing communications
• Request deletion of your data (subject to legal requirements)

To exercise these rights, please contact us using the information below.

6. Cookies and Tracking

• We use cookies to improve website functionality
• You can disable cookies in your browser settings
• We use Google Analytics to understand website traffic

7. Changes to This Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website with a new effective date.